Your privacy matters to us
What Information does Ginger Labs collect in connection with Twobird?
Information You Provide to Us:
We receive and store any information you knowingly provide to us. For example, through the registration process and/or when new email accounts are added to your Twobird account, we may collect the following personal information to allow us to operate the service: name, email address, and Gmail authentication and refresh tokens (which allow our servers to perform email tasks on your behalf, such as returning Reminded emails to your inbox). Your Gmail account is required to be associated with the Services in order for you to use the Twobird Services.
We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may email you about your use of the Services, or to provide support or answer your requests. If you do not want to receive communications from us, please indicate your preference by selecting “unsubscribe” contained in the email(s) we sent you.
Information Collected Automatically
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, geolocation data, device identification, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.
We may use this data to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
We do not rent or sell your Personal Information to anyone. We may share your Personal Information with third parties as described in this section:
Information that’s been de-identified. We may de-identify your Personal Information so that you are not identified as an individual, and use such aggregated and de-identified information to improve and develop user-facing features in our products and services. However, we never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) unless necessary to comply with applicable law, or as part of a merger, acquisition, or sale of assets with notice to users.
GMail and GSuite users: Twobird's use and transfer to any other app of information received from Google Accounts will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may use a payment processing company to receive and process your credit card transactions for us. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
Business Transfers: We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
Is Personal Information about me secure?
Twobird takes your security very seriously. Twobird transmits all data, including but not limited to your Personal Information, via Transport Layer Security (TLS) technology. Twobird uses the Open Authentication (Oauth) standard for authentication and authorization via your Gmail based account. Since Twobird does not have a password-based account system, your Twobird account is protected by the security mechanisms that protect your Google account. Your Google authorization tokens are stored in our secure database and can be revoked by you at any time.
You must prevent unauthorized access to your account and Personal Information by selecting and protecting your Google account appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account. We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
What Personal Information can I access?
Through your Google account settings, you may access, and, in some cases, edit or delete the following information:
- name and password
- email address
- Such other information as enabled by the functionalities of your Gmail account
The information you can view, update, and delete may change as Google changes its Gmail services. You can also disassociate your Gmail account from the Services, and/or request the deletion of your information we have on file, as further described below under “What Choices do I have?”, but we do not provide a separate interface for you to edit or delete the types of information controlled by your Gmail account.
What choices do I have?
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. If you want to stop using the Services, you may request deletion of your account by choosing “Deactivate account” in the “Accounts” section of the Service’s settings, available in the user-interface in the Twobird application or website. Deleting your account in this way doesn’t automatically delete all information we have on file about you. Some information may remain in our records after your deletion of your account. For example, we may continue storing certain notes as necessary for technical reasons, such as to enable others with whom you’ve granted access to such notes to continue having such access. If you intend to delete all the information we have stored about you, please email [email protected] with your request of deletion. You understand and agree that it may not be possible to completely delete all of your information from our backups and records, and to the extent you shared any of Your Content with others via the Services, such content may remain viewable elsewhere to the extent that they were copied or stored by others. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.
If you have any questions about viewing or updating information we have on file about you, please contact us at [email protected].
What if I have questions about this policy?
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to [email protected], and we will try to resolve your concerns.